Return & Refund Policy – HomePick

At HomePick, we want you to love every purchase. If you are not completely satisfied with your order, we are here to help.

📦 Return Policy

• You can request a return within 7 days of receiving your order.
• The product must be unused, unopened, and in its original packaging.
• Items that are damaged due to customer handling, used, or missing original packaging may not be accepted.
• To start a return, please contact our customer support team with your order number and reason for return.

🔄 Exchange Policy

• We offer exchanges for products that arrive damaged, defective, or incorrect.
• Exchange requests must be made within 7 days of delivery.
• A clear picture/video of the issue may be required for verification.

💰 Refund Policy

• Once your return is approved and inspected, we will process your refund.
• Refunds will be issued through the original payment method or another suitable method.
• Shipping charges (if applicable) are non-refundable.
• Refund processing may take 5–7 business days after approval.

❌ Non-Returnable Items

Some products cannot be returned due to hygiene, safety, or personal use reasons unless they arrive damaged or defective.

🚚 Order Issues

If you receive:

• Wrong product
• Missing item
• Damaged package

Please contact us within 48 hours of delivery so we can resolve the issue quickly.

📞 Contact Us

For returns, exchanges, or refund queries, please contact our support team.

Thank you for choosing HomePick ❤️
We appreciate your trust and are committed to providing quality products and a smooth shopping experience.